The king of the mobile email for more than a decade

BlackBerry Breaking News

Subscribe to BlackBerry Breaking News: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get BlackBerry Breaking News: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


BlackBerry Authors: OnPage Blog, Kevin Benedict, AppNeta Blog, Qamar Qrsh, AppDynamics Blog

Related Topics: BlackBerry Breaking News

BlackBerry: News Feed Item

Zeacom Unveils New Unified Communications Suite at VoiceCon Orlando 2008, Booth #302

¶ Fully Featured Enterprise Level UC Tools Available to SMB Market

Zeacom (www.zeacom.com) will demonstrate the latest version of its flagship unified communications solution at the VoiceCon trade show, 17-20 March. Zeacom Communications Center 5.0 brings powerful new features to Zeacom’s award winning solution, such as a best of breed voice conferencing service and extending unified communications from the desktop to mobile devices. Zeacom Communications Center 5.0 also protects existing and future investments by integrating with Microsoft Office Communications Server 2007 (OCS).

Zeacom Communications Center 5.0 is designed to meet the needs of small to medium sized businesses (SMB) of up to 2500 desktops or five to 500 contact center agents. It provides tools which increase efficiency and deliver personalized communications services to employees across an entire organization.

‘Executive Mobile’ gives individuals complete freedom to manage their presence and availability status, effectively removing the demarcation between desktop and mobile. All functionality currently available on the desktop (single mailbox, presence profiles and directory) is available, without compromise, on Blackberry and Windows Mobile devices.

‘Conferencing’ allows voice conferences to be easily established, for as many as 64 parties, from the desktop without the need or cost of a third party call provider. Meeting organizers gain greater control over call volume and meeting participation, including automatic Caller Line Identification (CLI) based log-in, arrival and termination notifications.

‘Rich Presence’ utilizes Zeacom’s expertise in Computer Telephony Integration (CTI) to create a much more accurate picture of employee availability status and workflow. By integrating telephony, keyboard and mouse, in real time, Zeacom reduces the number of unanswered or missed calls.

Zeacom Communications Center 5.0 is expected to further strengthen Zeacom’s position as a leading telephony software provider to small to medium sized organisations seeking to integrate their business communications and processes.

“These new applications for mobile and conference calling will help executives maximize their use of time while our emphasis on integrating with other vendors increases our appeal to the SMB market,” says Miles Valentine, CEO, Zeacom. “We understand the operational mindset and technology needs of the SMB market. This means we develop communications solutions that offer enhanced group collaboration and individual productivity, simply and cost effectively.”

Zeacom Communications Center 5.0 is sourced from a single application which provides Presence, Messaging, Contact Center, Blended Out-dialing, IVR, Operator Console, Mobility, Conferencing, Microsoft Calendar and Outlook integration on just one server and using a single administration interface.

For additional media resources including video clips, research and product overviews, please visit www.zeacom.com/press.

For more information and media interviews during VoiceCon, contact:
Ernie Wallerstein
President Americas
+1 949 261 3594
 

For general marketing enquires

Jason Roberts
Global Marketing Manager
+1 949 242 1881

[email protected]

About Zeacom

Zeacom is a leading provider of Unified Communications solutions for organizations with up to 2500 desktops and contact centers with between five and 500 agents. More than 2500 small and medium-sized organizations across 25 countries use Zeacom’s business communications software to improve communication, collaboration and productivity.

For more information, visit www.zeacom.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.